Last updated: January 2025
We collect information you provide when creating an account (name, email address) and information generated through your use of the service (documents you upload, conversations your agents handle, usage metrics). We do not sell your data to third parties.
Your data is used to provide the Marseil service — training your AI agents, storing your documents, processing chat conversations, and sending transactional emails. We may use anonymized, aggregated usage data to improve the platform.
Documents and embeddings are stored in isolated namespaces per organization. All data is encrypted in transit (TLS 1.2+) and at rest. We use Cloudflare R2 for file storage and Pinecone for vector data, both of which operate under their own security certifications.
Documents you upload and conversations your agents handle are stored and processed to power your AI agent. Conversation data may be retained for analytics features. You can delete your documents and projects at any time from the dashboard.
Marseil uses OpenAI APIs to generate embeddings and AI responses, Stripe for payment processing, and Google for OAuth authentication. Each provider operates under their own privacy policies.
You may request export or deletion of your data at any time by contacting support@marseil.ai. We will respond within 30 days. If you are located in the EEA, you have additional rights under GDPR.
Questions about this policy? Email us at support@marseil.ai.