Customize Agent

Customize the look and behavior of your AI agent

Customize Your AI Agent

Configure all aspects of the agent from the Customize Agent tab.

Agent Name and Questions

  • The agent name is displayed at the top of the chat box and used as the link preview title when sharing.
  • Add suggested questions (1–2 recommended). Use comma-separated values for multiple questions.
  • The initial message greets and engages the user when they open the chat.

Support Email

Each answer shows an @ and email icon. Users can click @ to copy the support email, or tap the email icon on mobile to open their mail app. You can add multiple comma-separated emails.

Prompt User Email

Ask users for their email to stay in touch. Leave blank if not needed. If you send a userId via code identification, the email prompt will disappear. Learn more about identifying users.

Colors

Customize the agent icon and header with your brand color. Marseil AI automatically selects a contrasting text color.

Feedback

Each answer shows thumbs up / thumbs down icons. Users can upvote or downvote to provide feedback, which is visible in chat history.